My money got debited from the bank but was not credited to my Ola Money. How do I solve this issue?

Generally, this happens when the communication from bank/payment gateway wasn't received at the time of payment. In such cases, we receive a confirmation from the bank/payment gateway later and then we initiate a refund for the payment to the your account.

 This generally takes about 7-10 business days as per the standard banking procedure. 

 

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