We actively monitor transactions on our platform by various parameters to detect fraudulent activity and keep customers protected in real time. OlaMoney extensively seeks the KYC of the merchant, before onboarding. This ensures that fraudulent merchants are kept away. OlaMoney also has a disputes policy. If a customer raises dispute complaint against a merchant and if the case if proven, customer would get OlaMoney refunded into the wallet. This ensures that customer’s interest is always protected.