About Ola Money
Recharge Queries
Transaction & Limits
- I am unable to withdraw money from my account, what should I do?
- My OlaMoney Wallet recharge failed but money got deducted from my account, what should I do?
- Is there any limit on the Fund Transfer on OlaMoney ?
- Is there any limit on the transactions on OlaMoney ?
- Where can I view my OlaMoney transactions ?
- How can I pay using OlaMoney ?
KYC Queries
Cashback/Offers Queries
Security with Ola Money
Issues and Feedback
- Ombudsman for Digital Transactions Scheme
- How do I contact you regarding issues or feedback?
- Money was debited from my Ola Money but the merchant transaction failed/dropped. What do I do?
- My money got debited from the bank but was not credited to my Ola Money. How do I solve this issue?
- How quickly can I expect a resolution?
Wallet Account Related
OlaMoney Super Health Insurance
- What is the Super Health Insurance Policy?
- What is the difference between Mediclaim and Super top-Up policy?
- Why should I take Super top-up policy when I already have a Mediclaim Policy?
- How Super top-up policy is more beneficial than general health insurance policy?
- If I have floater mediclaim policy then how super health insurance policy will pay the claim?
- If I have an Individual mediclaim policy then how will the super health insurance policy will respond?
OlaMoney Hospital Daily Cash
- What is the eligibility criteria?
- What is covered in this plan?
- What is not covered / what are the exclusions?
- Do I require any medical tests to avail the policy?
- If my actual bills for 2 days of hospitalisation are only Rs 2,000 would I still get the full amount?
- How do I raise a claim?